Archive for October, 2007
RE-Tuned
by Tim on Oct.28, 2007, under General
Ok well I’ve been using Nextel phone service for a year and a half now, and all of a sudden I do not have a signal in my house. So I called Nextel and after being transferred 6 times from customer service to tech support to Corporate Accounts back to customer service, I finally got to why my phone does not receive a signal in my own home. Apparently the Sprint / Nextel merge is now final, while my Nextel phone uses IDEN (Integrated Digital Enhanced Network) technology the Sprint network uses CDMA ( Code division multiple access) and now that the merge is final the Sprint / Nextel cell towers are being “retuned”. Which means in Sprint Speak, switching from IDEN to CDMA, which also effectively renders a regular Nextel phone useless near any “retuned” cell tower. So in order to receive “full” compatibility Sprint now offers hybrid phones that use both IDEN and CDMA. hmmmm. Ok I say “what do I do to get the service back that I once had”?? Sprint says that since my contract does not expire until June ‘08 that they could give me a discount……. the phone is “regularly” $499.99 but for me LOL they can give it to me for $299.99. hmmmm. So I have a pretty new phone that doesn’t work on the new “retuned” cell towers and now I have to pay I HAVE TO PAY? 299.99 x 2 (my wife also has the same problem with her phone) to “get back to normal” SERVICE??????? I spent 3 hours talking to various ” stupoidvisors ” managers, corporate office, account specialists, etc….. to all have them confirm that due to the ” UPGRADED RETUNED” TOWERS, it would cost me 599.98 to use my phone like I’ve always had. So I gave up. and thought about my options for a while then had an idea !! Call Sprint / Nextel back and talk to Tech support. Talked to a guy named Alex. Alex understood my dilemma from the start, read all the pages of notes that previous experts had written, laughed and told me to hold on. A few moments later he advised me that 2 new ic902 hybrid phones were enroute to me via UPS. WOW, 3 hours on phone with customer care specialists and a tech guy fixed the problem in less then 15 minutes. Well, that’s freaking amazing. Phones get delivered tomorrow. Thanks Alex!!
Of Course its no IPHONE but it’ll work.
New Theme
by Tim on Oct.16, 2007, under General
Night Lights !!! Written from Windows Live Writer.
First Post
by Tim on Oct.11, 2007, under General
Good Morning and welcome to Tim’s World!! This is about my third attempt to start and maintain a Blog. I hope I am more sucessful this time than in the past. My cousin Ben helped me get it going and I’m very appreciative to that. In this attempt I will try to discuss my indulgance in digital photography, digital video and my computing life !! Will try to post at least once a week if not more!